Shipping & Delivery
At CLEOtilde, every order is handled with care and intention. Because our chocolate is handmade in small batches, shipping timelines are designed to protect both quality and freshness.
Processing Time
All CLEOtilde chocolates are handcrafted to order or prepared in small batches. Please allow up to 5 business days for your order to be processed before shipping.
We believe in slow craft sin prisa so every piece arrives just as it should.
Shipping Method
All orders are shipped via UPS.
Shipping costs are calculated automatically at checkout based on your location and order size.
Free Shipping Offers
We occasionally offer shipping promotions, including:
Free standard shipping on orders over $60
Free standard shipping on your second order with a minimum purchase of $30 (after first purchase)
Available promotions are applied automatically at checkout.
Important Notes
To preserve quality, we recommend being available to receive your package once delivered. CLEOtilde is not responsible for shipping delays caused by the carrier or for chocolate affected by extreme temperatures after delivery.