Frequently Asked Questions
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Yes. All CLEOtilde chocolates are artisanal, handmade in small batches in San Antonio, Texas. Our cacao is ethically sourced from Mexico, from one of the country’s most respected cacao-growing regions, then carefully crafted by hand locally. Each product is made with care, intention, and corazón. No mass production, just thoughtful craftsmanship from bean to bar.
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Our chocolate is handcrafted in San Antonio, Texas, in the United States, inspired by Mexican cacao traditions and conscious creation.
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Please allow up to 5 business days for your order to be prepared before shipping. Each piece is made with intention — sin prisa.
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All orders are shipped via UPS. Shipping costs and delivery timelines are calculated at checkout.
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Store your chocolate in a cool, dry place away from direct sunlight. Refrigeration is not recommended unless specified.
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Due to the perishable nature of chocolate, all sales are final. Please see our Returns & Exchanges page for full details.
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Absolutely. CLEOtilde chocolates are made to be shared, gifted, and enjoyed — perfect for meaningful moments.
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Enjambre is our signature chocolate creation — layered, textured, and inspired by connection and collective energy.
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Yes. Some of our products are vegan. Please refer to individual product descriptions for details.
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You can reach us through our contact form or via social media at @cleotilde.cacao